Help centre
Useful answers for the details.
Short, visual guides for getting started with Rootmade Reviews, setting up requests, showing widgets and keeping review data understandable.
Start here
Install, configure and check the first storefront result.
Bring data across
Prepare imports and match reviews to the right products.
Plans and privacy
Understand limits, provider responsibilities and data paths.
Start here
Getting started with Rootmade Reviews
Go from installation to your first visible review in Shopify.
Collecting reviews
Setting up review requests
Send invitations when customers have had time to experience the product.
Show reviews
Adding and configuring widgets
Add app blocks to the Online Store 2.0 templates your products actually use.
Bring data across
Importing reviews from CSV or Yotpo
Download the sample, prepare your data and check product matches before importing.
Bring data across
Matching reviews to products
Choose a reliable catalogue identifier before migrating reviews.
Product details
Using product-specific review attributes
Add a small set of optional ratings that customers can answer clearly.
Connect
Default delivery, own sender and Klaviyo
Choose the sending method first, then configure the messages in the right place.
Plans and privacy
Plans, allowances and review data
Understand what counts and what happens when you reach a limit.